COVID-19 Protocol
Following the confirmation of an appointment, the following procedures will be implemented in order to ensure the safety of clients and staff.
A reminder call will be made on the day prior to the scheduled appointment. At that time the interview process, normally completed during the office visit, will be completed. This will decrease the amount of time spent with the client and staff member exposed to each other. Client should arrive for their appointment with their own mask.
At the beginning of each day of work, the staff will complete a screening checklist and check their own temperature and oxygen saturation level. If the screening tool indicates concern or if their temperature is above 100 or their oxygen level is below 93, they will contact the client and the appointment will be rescheduled – via phone in order to limit any exposure for the client.
A reminder call will be made on the day prior to the scheduled appointment. At that time the interview process, normally completed during the office visit, will be completed. This will decrease the amount of time spent with the client and staff member exposed to each other. Client should arrive for their appointment with their own mask.
At the beginning of each day of work, the staff will complete a screening checklist and check their own temperature and oxygen saturation level. If the screening tool indicates concern or if their temperature is above 100 or their oxygen level is below 93, they will contact the client and the appointment will be rescheduled – via phone in order to limit any exposure for the client.
Upon arrival for appointment:
• Staff will review the screening form completed the day before during the reminder call.
• Staff will check temperature and oxygen saturation levels – any temperature above 100 or any oxygen level below 93 will result in rescheduling the appointment for a time when the client is in better health.
• Client will be directed to the restroom in order to wash their hands
• Hand sanitizer will be available in the testing office and the assessment vehicle
• Staff will review the screening form completed the day before during the reminder call.
• Staff will check temperature and oxygen saturation levels – any temperature above 100 or any oxygen level below 93 will result in rescheduling the appointment for a time when the client is in better health.
• Client will be directed to the restroom in order to wash their hands
• Hand sanitizer will be available in the testing office and the assessment vehicle
During on-road testing:
• Client and staff member will wear a mask
• If weather permits, two windows of the vehicle will be lowered to increase air flow
• A washable seat cover will be used in the vehicle for the driver (and for an accompanying family member or caregiver)
• Client and staff member will wear a mask
• If weather permits, two windows of the vehicle will be lowered to increase air flow
• A washable seat cover will be used in the vehicle for the driver (and for an accompanying family member or caregiver)
Between client services staff member will:
• Roll all windows down in car to allow for maximum air flow
• Wipe down points of client contact within the vehicle
• Wipe down points of contact in the testing office
• Roll all windows down in car to allow for maximum air flow
• Wipe down points of client contact within the vehicle
• Wipe down points of contact in the testing office
